Support

  • Total activity 54
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 3 users
  • Votes 0
  • Subscriptions 0

Articles

Recent activity by Support Recent activity Votes
  • Forgot password

    Go to https://my.spynger.com/login and click "Forgot Password?" Enter the email you used to purchase Spynger and click “Reset." Check your inbox. You will receive a password reset link from Spynge...

  • Existing customer? Save more with Spynger Loyalty Program


    We love our customers. That’s why we’re pleased to introduce our very own Loyalty Program and offer you 15% off your next Spynger renewal. Spynger Loyalty Program is the smartest loyalty program of...

  • Install TeamViewer Full Client on Windows

    Downloading TeamViewer:  Go to TeamViewer website   Select TeamViewer Full Client Installing TeamViewer on Windows: Run the setup file downloaded previously.  Select Default Installation under...

  • How can I reinstall Spynger ? (Android)

    Physical access to the phone is necessary to reinstall Spynger on the Android device you wish to monitor. To reinstall Spynger, you should begin by removing the app from the target device and unlin...

  • How to  Switch the Monitored Phone to Another One

    You can stop monitoring an Android or iPhone device and connect to a different device as needed. If you wish to switch devices, please follow these instructions.   Unlink Device Access your Spynger...

  • Where can I locate my registration code? (Android)

    The registration code is an 8-digit number required once to complete the installation of Spynger on the Android device you wish to monitor.     Here are the steps to find the registration code:  ...

  • Key File

    The only purpose of the crypto key file is to be used for the password reset procedure. It is sent in your welcome email after the registration. You can also request it in your account: You need to...

  • Accessibility features is not Functioning/Updating. ( Android)

    To resolve the issue, please follow these steps on the device you are monitoring:   For Samsung (Android less than 8), Sony Xperia and most Android devices of other brands: go to Settings -> Acce...

  • The connection to the monitored device has been lost (Android)

    If you haven't received any updates from your child's Android device for over 24 hours, you'll encounter the following message in the Dashboard section of your Spynger account.   This can happen d...

  • How to extend and upgrade your subscription

    If you want to extend your subscription, please log in to your Spynger account, find the 'Billing' section and click on the 'Renew' button to proceed. In order to initiate the upgrade, please go to...